Frequently Asked Questions
Everything you need to know about your MKB electronics experience.
What is the standard shipping time for orders?
Most orders are processed within 24 hours and typically arrive within 3-5 business days for standard shipping, depending on your location.
Do my electronics come with a warranty?
Yes, all MKB products include a standard 12-month manufacturer warranty covering technical defects and hardware malfunctions.
What is your return policy for open-box items?
We offer a 30-day return window. If the item has been opened, it must be returned with all original packaging, cables, and manuals for a full refund.
Are international power adapters included?
Our products ship with region-specific plugs based on your shipping address. Universal adapters are available for purchase separately in our accessories section.
How can I track my package after it ships?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to our real-time tracking portal.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and select cryptocurrency payments for secure checkout.