Returns & Exchanges
At MKB, we stand by the quality of our electronics and offer a 30-day return window for items in their original condition. We aim to make your upgrade or exchange process as seamless as the technology we sell.
Initiate Your Request
Log into your MKB account and select the order you wish to return to generate a unique Return Merchandise Authorization (RMA) number.
Pack Your Device
Securely place the item in its original packaging including all cables, manuals, and accessories to ensure a full refund.
Ship to Service Center
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the device's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing